OXO Connect

Simple, Robust, Connected: an all-in-one, end-to-end converged solution for voice and data, with zero-touch deployment OXO Connect is our new generation of OmniPCX Office RCE, a robust communication server for enhanced telephony up to 300 users. OXO Connect delivers a 3-year support to protect your investment. Our goal is to offer a hybrid approach with simple telephony and UC solutions with less complicated systems delivered on the SMB premises and value-added services provided in the cloud. 

OXO Connect delivers professional telephony features and applications you need to increase customer satisfaction, optimize costs and enjoy the prosperity your business deserves. 

OXO Connect
Benefits

  • Increases customer satisfaction by improving call resolution with embedded voice-centric customer service.
  • Reduces communication costs and enables a choice of network configurations and IP, IP/TDM or TDM endpoints, minimizing additional investment and enabling a smooth migration thanks to IP telephony infrastructure flexibility and software scalability.
  • Reduces total cost of ownership for business communication and conversation services with simplified and unified management
  • Easy installation in full voice environment and/or converged voice/data environment at reduced cost with plug-and-play and zero-touch deployment

  • Extended capacity up to 300 users to address larger scope of SMBs.
  • Modular, flexible and scalable to meet the needs of SMBs.
  • Offers next-generation enterprise communication experience on deskphones, smartphones.
  • Provides full-featured access to enterprise communications services across devices, on or off site.
  • Increases communication efficiency for employees, offering new opportunities to reach contacts.

  • Optimized installation ready for next generation of communications with Session Initiation Protocol (SIP) at the core Professional Hospitality offer to better address the 2&3 stars hotels Features: OXO Connect All hybrid platforms are equipped with a high-performance Power CPU Extended Edition with integrated MSDB 8-GB memory card and up to 48 VoIP channels. OXO Connect is Rainbow Ready.

    COMPARISON CHART
    CAPACITY
    100%
    ADVANCE FEATURES
    97.99%
    Compatibility
    99.9%

    Record & Report Solution

    OAKSI

    RECORDING (recordX)

    Call Recording for compliance and training. Capable of recording any medium, and offers a wide range of features such as screen recording, agent evaluation, and speech analytics.

    REPORTING (reportX)

    Call accounting software with a full spectrum of customizable reports for cost control. Report's intuitive interface creates an environment for convenient and easy call reporting.

     

     

     

     

    ReportX

    ReportX

    Call accounting software with a full spectrum of customizable reports for cost control. Report's intuitive interface creates an environment for convenient and easy call reporting.

    Cost Control

    It is always important to manage and control any business expenditure.

    Response Management

    Answering calls in a timely fashion helps with retention and increases business.

    Traffic Analysis

    Monitoring line usage allows for the correct number of lines to be determined.

    Wallboard Display

    Stay informed by making live call stats available on large screen displays.

    Alarm and Fraud Detection

    Highlight exceptional calls immediately so any fraud costs can be minimised.

    Active Directory Integration

    Simplify user log-in procedures with active directory integration.

    CLARIFY & RECORD

    Call Recording for compliance and training. Capable of recording any medium, and offers a wide range of features such as screen recording, agent evaluation, and speech analytics.
    Trunk & Extension

    Fixed line or extension recording in a single integrated solution. CRM/Database Integration Link valuable customer information to your recordings for search and playback. Reporting Icon Reporting Icon Agent/Call Evaluation Ensure you deliver the best possible levels of customer service. FCA Compliant We ensure that RecordX meets all the recommended compliance needs. Reporting Icon Reporting Icon PCI DSS Compliant We support many options to allow you to mask certain credit card details.

    VoIP & SIP

    SIP lines and IP extensions are recordable on the RecordX and Clarify platforms.

    CLARIFY & RECORD